Privacy Policy

Last updated: December 2025

Cozy Isle Retreats (“Cozy Isle,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit cozyisle.ca or engage with our vacation rental and property management services.

We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address
Property Information: Details about your vacation rental or investment property
Booking & Inquiry Information: Information provided through inquiry forms, bookings, or consultations
Payment Information: Billing details (processed securely through third-party providers)
Website Usage Data: IP address, browser type, pages visited, and general analytics data

We only collect personal information that is reasonably necessary to provide our services.

How We Use Your Information

Your personal information may be used to:

Respond to inquiries and provide requested services
Manage vacation rental and Airbnb listings
Communicate with homeowners, guests, and partners
Process payments and invoices
Improve our website, services, and marketing efforts
Send updates, newsletters, or marketing communications (you may opt out at any time)

Sharing of Personal Information

We do not sell or rent your personal information.

We may share information only when necessary:

With trusted service providers (e.g., payment processors, software platforms, marketing tools)
To comply with legal or regulatory requirements
To protect the rights, property, or safety of Cozy Isle Retreats, our clients, or others

All third parties are required to protect your information and use it only for authorized purposes.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse.

While we strive to protect your data, no method of transmission over the internet is 100% secure.

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You have the right to:

Request access to your personal information
Request corrections to inaccurate or incomplete information
Withdraw consent for marketing communications

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. Cozy Isle Retreats is not responsible for the privacy practices or content of external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how we handle personal information, please contact us.